Activating Dialog Activity

For activating a dialog activity which involves email actions, an inbound and outbound email account has to be setup. This account can be setup by following the steps detailed below.

1. Login in to the IBM WCS Administration Console
2. Select “Store” in the selection menu

3. Select “Configuration” --> “Email Activities”

 4. Configure the Inbound and Outbound Email Account parameters. Each activity can have a separate email account. Enter the following parameters

Name – Name of the email activity account

Description – Short description

Host - This is the SMTP Host. E.g. SMTP.xyz.internal

Email Address – This is the email address of the sender in case of outbound and receiver in case of inbound

Account – IBM WCS User Id - wcsadmin

Port – This is the SMTP port. By default it is 25.

Commerce host – This is almost always localhost or the ip address of the local machine on which commerce is installed